hmmm, I was working for batch scheduling operations support for 15$ an hour for like a year and a half. It was 12 hours shift 3 or 4 day weeks. It paid the bills and I road my bike back and forth to work. Before that I was doing the receptionist work you were speaking of joining call with devs and trying to get them to work incidents, paging, doing sysadmin work like cleaning logs file or running scripts. For less than 15$ an hour. Then the offshore people took over everything, and moved it over seas. I am not sure how much they are being paid, but i bet it is less. It sure stung though when they fired everyone, I was no longer there but my friend talks volumes of the feels he got from it..