There was. Paul Chadwick (writer of the comic book series Concrete)
I won't get into discussing how to quantify the developers contributions to the writing of The Matrix Online because it's totally impossible now.
That kind of hassle, instead of just clicking a button online to cancel, is a sure way to make sure I'll never play another game from your company again for the rest of my life.
From that statement, I know you played MxO during the classic period of Time Warner-AOL(March-May 2005). If you think AOL(and AIM) was/is God's gift to the internet, The Matrix Online is/was the game for you.
All of this nonsense was brought to you by Jace Hall (AKA Jason Hall) here's his IMDB page:
Notice that he lists producer credits for StarCraft(1998) and World of Warcraft(2004) in spite of the fact he worked for Monolith Productions and/or Warner Brothers Interactive Entertainment during those time periods. I smell a rank con-artist. I suppose by some miracle he *could* have had a hand in the production of those games, but I don't think so.
It was all wrong from the start. The whole "game" was thrown together by a bunch of idiots who sacrificed gaming to the stupidity of corporate synergism.
Seriously, during the Warner Bros. era, MxO had a cancellation policy similar to AOL at it's worst(i.e. they employed the same gimmicks and tricks that AOL did to "retain" customers), BECAUSE AOL,WB,MONOLITH PRODUCTIONS AND MXO WERE ONE AND THE SAME BACK THEN.
I've experienced MxO under Warner Brothers *and* under Sony Online Entertainment, and, hands down, Warner Brothers was the worst MMOG,MMORPG company that ever existed.
I say this because of that stupid "SOE destroyed MxO" meme that plagues discussions regarding the game. Hardly. The Matrix Online lasted 88 days before Time Warner-AOL threw in the towel, and never had over 40,000 paying customers at the height of it's power and influence. Sony kept it going for nearly four years in spite of it being an unpopular game.