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Blizzard wants to sell you a special pet $15 or a mount for $25??? WTF. This is AFTER you are already paid for the game $60 and paying for a monthly subscription of $13-15, and they are asking for more??? (keep in mind that when WOW had 10mil + subs and charging avg. of 14$ a month, blizzard was making around $140,000,000 a MONTH!!!! That's... One Hundred and Fourth Million dollars a month. over $1,680,000,000 a year...)
Is it better to get 100 people to buy stuff at 1 cent or 1 person to give you $1 dollar? IMO the 1 cents guys are better because you have 100 people playing your game. and more options to sell more stuff for 1 cent to those 100 players.
Gaming has evolved for me. I am no longer interested in shelling out hundred of dollars for just OK games. I decided to start voting with my wallet. sorry Elder Scrolls, I will play you when you go F2p and if you want any money at all from me, you better make your micro-transactions micro! Too many good games out there now on Steam that are F2P or very low cost. Those are the guys I am going to give my money to.
I do disagree with you a little on your 1) point.... Break into my house and then tell me how "poor" my Desert Eagle is as a defense solution.
The article you linked was Spanish-speaking vs English, and that IMO is totally different then what we are discussing here. When you call a call center from India, you are going to speaking with someone that also speaks English. Do they sound like the back-woods-hillbilly that works in a Alabama call center? Someone that works in a Boston call center? No.. they are going to have an Indian accent. That does not automatically make them any less intelligent as most like to believe.
Just like when I speak to some hilly-billy-ebonics-back-woods-redneck support center rep in Texas... If i am having a hard time understanding what they are saying, I polity ask them to slow down. I then know I need to slow down when I speaking to them, as I am sure they are having just as hard time understanding me. To my point... If most were to STFU and listen and use some manners... Everything would be ok.
What ticks me off is when I hear some red-neck American IT go on about how he hates talking to them "brown bastards" in India. Its good to learn that the people that work in India call centers just brush us off as a bunch of racist American assholes.
I am so tired of American IT workers bitching about Indian tech support. First off... It seems that most of the time, the American IT guy bitching about the support he is getting actually has no clue WTF he is talking about in the first place. Second... Why don't you shut your American-I-am-always-right mouth for one second and actually LISTEN. If you are too stupid to realize that your speaking with a person whose first language is not English and you need to slow down, then you're probably fall into my first point.
"These" people that you are speaking with are not trained monkeys. I believe in TFA most of the people he spoke with were top of their class or had higher education.
Boss) We need to come up with an edgy new marketing scheme...
Guy 1) Hey, let scare the shit out of some lady.
Guy 2) Yeah, Lets make up a fake stalker!!!
Guy 1) Sweet... Lets make him a criminal too!
Guy 2) Serial Killer?
Guy 1) Naw, Just a regular criminal.. Maybe petty theft?
Guy 2) From a different country?
Guy 1) Oh I like the way you think!!!
Boss) This is a GREAT idea, nothing can possibly go wrong! We will have people all over the US wanting to buy our new cars!
Guy 1 and Guy 2) HIGH FIVE!!! **slap**