Secondly, the guy responsible, a 29 year old banker who was literally asleep when it all went down, insists that the virtual money was in the account and it was set to autopay. People close to this suggest the word for this is "bullshit", but it has been "petitioned" -- a claim by a player that the server screwed up. This isn't without precident, as the game is currently limping about with it standings system broken. Standings is basically Eve's IFF system. Right now, nobody in the game can tell friend from foe. Needless to say, it's a massive issue. So it's possible they farked up, but unlikely.
Standings issue is the screwup that occured after deployment of new update, yesterday,
A day after the 'autopay' thing you are talking about.
Stop talking nonsense and trying to rationalize, please. I understand that losing hurts, but don't be a silly liar.