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Comment Re:Surprised? (Score 1) 573

Please stop helping MSFT spread the myth that Windows 10 is free because it requires a valid Win 7/8 license which currently costs a MINIMUM of $100. The only "free" version of windows 10 is the "super duper extra spying" Win 10 Insider Edition, the rest? You have to give up (and yes give up, if you go longer than 30 days you better be ready to call MSFT as they WILL cancel your previous license) a $100 Windows 7/8 license to get the "free" Win 10.

Comment Two Seconds (Score 1) 398

Just take two seconds after you get routing directions up to zoom out and verify it's going about where you want to go.

I've driven in Iceland before and it's impossible to not go to Reykjavik if you pay even the least attention to signs, or just look at the map where you can see where Reykjavik is in relation to where you are driving.

I really like using Waze to guide me, not even by giving directions (which I often ignore) but just to see what roads are around me while driving so I can quickly adjust pathing to something that makes more sense.

One gripe I have with all modern nav systems is that I really wish I had a lot more control over the routes - like "avoid highway if possible" or "Your traffic predictions are always wrong, do not believe their lies". At least Apple Maps gives you three different routes to choose from, that's a nice start but I'd like to be able to guide it further.

Comment Re:The U.S. is much more civilized (Score 1) 39

I find it interesting to see how Europeans get so testy whenever any other country is mentioned. Seems like you are projecting quite a bit there!

This post should make you happy since it only talks about Europeans, even only the failings, unlike the ability of Americans to consider a bigger picture.

Oops! Ha Ha, just did that to goad you further obviously. If you don't want buttons pressed you may not want to wear them on your sleeve.

Comment Re:What kind of telemetry (Score 4, Informative) 223

Actually allow me to correct your correction as MSFT is giving away absolutely nothing as a full version (not the "super duper extra spyware" insider edition) of Windows 10 Requires a legal key from 7 or 8 which currently costs as of this writing between $100-$200 dollars and there are several reports of users trying to go back to Windows 7 after the 30 days to find THEIR KEYS ARE NOW INVALIDATED. I can attest to this being true as I've had to talk to more damned third world MSFT flunkies than I ever cared to thanks to this very issue.

So the REAL cost of Windows 10 is currently between $100- $200 USD, that is the cost of the Windows 7 or 8 key you are giving up by taking this "free OS" and not going for the super duper extra spyware insider edition......sorry but that is the most fucking expensive "free OS" I've ever seen in my life and why we need to kill that "Oh its free you can't complain" bullshit because that is what it is, total bullshit!

Comment Picture is misleading, so is affected system desc (Score 2, Interesting) 69

For the few of you that actually bothered to click on the article link, the picture shows some kind of really short cord with a plug at the end...

I don't know what the hell that is but it cannot be the cord the article is about, because the cord MS is sending is just the cord that goes between the power brick and Surface Pro, so it doesn't have a plug.

Also worth noting that the article summary might lad you to believe this was about the current Surface Pro, but it's not - Surface Pro 3 and older. Even then it does not apply to a Surface Pro 3 you'd buy new from Microsoft now, they ship with fixed cables already. It doesn't affect the Surface Pro 4 at all.

Comment Re:It's a wider issue (Score 1) 84

Yep, agreed. I don't think there have been too many blatant examples of actually removing functionality through updates, though - at least that I can recall offhand. While US consumer protection laws aren't quite as strong as in some European countries, a company that altered a product post-sale so radically would quickly find itself at the receiving end of a class-action lawsuit.

One could argue that Sony did this with the PS3 when they removed the "other OS" functionality, but I think they got away with it* because:
a) It was a feature that very few of it's customers used, and
b) It can easily be argued that that functionality wasn't central to the functionality for which most consumers purchased their device.

* A class-action lawsuit was filed, but was eventually dismissed.

Comment Re:Troll them! (Score 1) 143

I wish Lenny had more to say before he starts repeating himself. I bet he could keep most of them on the line a lot longer ;)

The ducks are priceless, I love the diversion strategy. A lot of Lenny's stuff works because it can be interpreted as appropriate answers to a wide variety of questions. Like his "Good, yes yes..." can be seen as responding to a question about how he's doing, agreeing to a yes/no question, or simply being polite.

It seems that usually Lenny fails when people start trying to get numbers out of him ("how much are you willing to spend?", "how much can you donate", "what's your credit card number", "what's your address?", etc) It'd be nice if Lenny had a way to inject some numbers into the conversation (fairly late in the conversation, after he's done his "world finances" speech), without his response only being applicable to questions about numbers. For example, maybe he could have a barely audible conversation with someone family member in the house, wherein Lenny sounds like he's referring to the phone call and trying to gather information, then starts repeating some numbers ("thirty-two.... oh.... oh?... but the... (mumble mumble...)", then goes inaudible again, and ultimately the person leaves the house thus making them conveniently unavailable for followup. Lenny then returns to the conversation on the phone with some meaningless mumbling or platitutdes, leaving the caller to interpret the numbers that he heard as either the start of the numbers he was asking for (or the whole thing), or contrarily (if he wasn't seeking numbers) a side conversation that has nothing to do with him. Lenny's next response should start off with "yes, yes...."

The caller would surely follow up trying to get more information / the rest of the information that they were seeking, so Lenny's next line could operate on that assumption. Maybe have one of his rambling stories at that point, and then after that he forgets what it was he was saying the person on the line... maybe eventually calls up the family member on a cell phone to get the needed information, getting another mumbly conversation, ending with the family member brushing him off and telling him that they don't have time, that he should talk with (other family member). Giving Lenny an opportunity for more delays and brushoff tactics, plus plenty of apologetic "I hope you're not upset with this old man for taking so much time..." type responses... maybe him having trouble with his cell phone (perhaps even trying to get the operator to offer tech support advice? ;) ), ending with him giving up and having to go dig through files (that could take AGES).... I bet they could go from record conversations in the half-hour range to average conversations in the same range. ;)

Comment Re:It's a wider issue (Score 2) 84

Devices updating is both a good thing and a bad thing from a customer perspective. You can get new features, bugfixes, and security updates, of course. But what happens if functional changes are made and you aren't happy with it? That's sort of a tough one. Almost any functional change you make is going to make a small percentage of people unhappy, because people don't like change, or it may genuinely be a worse experience for them for whatever reason.

Does that mean a company shouldn't try to genuinely improve their product? People might also complain about the opposite - that a device has been "abandoned" if nothing ever happens with it. We see the exact opposite problem with many Android phones today - especially the lower-end models. The manufacturers have a sell-it-and-forget-it mentality, and that simply isn't acceptable nowadays from a security standpoint.

I think one good example of changes negatively affecting customer experience is all the Xbox 360 UI updates. At some point in time during the console's lifecycle, MS decided they wanted to push a bunch of advertisements out to their paying customers, and so radically changed the console's UI. Moreover, the new UI felt like it was a lot less information dense, with a good deal of space reserved exclusively for advertising. That was a change made solely for the benefit of Microsoft's bottom line at the expense of their customers.

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