Am I the only one that thinks things have gotten a bit hyperbolic. I hear a lot of non technical people talking about how "bad" the architecture is.
This is a new product and has more users a few weeks in then most of the big boys had in over a year.
We are not selling a iPhone or a plane ticket here. This is a complex infrastructure with lots of back end interactions. The front end is fairly modern. They haven't gotten around to minimizing and consolidating the JS files, but that will come I'm sure.
I've gotten through the sign up process, they added some stuff to do some ad-hoc shopping. I've seen much more dragging of feet by supposed enterprise players. What are we 20 days into this enormous platform? Most of the people complaining don't even need the damn thing because they already have insurance.
At the end of the day the exchanges are not even selling insurance. Insurance companies are doing that. It's like using googles shopping feature. Ultimately the insurance company is Amazon.com. If you need the insurance you'll go directly to the person selling it. Hell we probably should have started with the exchanges being nothing more than a fancy craigslist.
People who need insurance because they are sick or scared will get it. They will get the subsidies etc. The vast majority of these so called "healthy young" are just declining insurance through there employers. They just have to fill out a bunch of paper work with their HR department.
At the end of the day healthcare.gov is something to help people get insurance. The subsides and the new rules are what will get it for them.