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Comment: Re:RT (Score 3, Informative) 321 321

RT Rocks. Great software, great community, lots of good extensions available. Our company is a heavy user of RT. We have one instance for external requests and one for internal requests. It was really easy to customize for our exact needs. Note: I wrote Asset Tracker, an asset tracking (duh) extension to RT. http://code.google.com/p/asset-tracker-4rt/

Much of the excitement we get out of our work is that we don't really know what we are doing. -- E. Dijkstra

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