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Comment: Re:RT (Score 3, Informative) 321

by ToddChapman (#27007461) Attached to: Best FOSS Help Desk Software For Small Firms?
RT Rocks. Great software, great community, lots of good extensions available. Our company is a heavy user of RT. We have one instance for external requests and one for internal requests. It was really easy to customize for our exact needs. Note: I wrote Asset Tracker, an asset tracking (duh) extension to RT.

Prof: So the American government went to IBM to come up with a data encryption standard and they came up with ... Student: EBCDIC!"