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State Dept E-mail Crash After "Reply-All" Storm 384

twistah writes "It seems that a recent 'reply-all storm' at the State Department caused the entire e-mail infrastructure to crash. A notice sent to all State Department employees warned of disciplinary actions which will be taken if users 'reply-all' to lists with a large amount of users. Apparently, the problem was compounded by not only angry replies asking to be taken off the errant list, but by the e-mail recall function, which generated further e-mail traffic. One has to wonder if capacity planning was performed correctly — should an e-mail system be able to handle this type of traffic, or is it an unreasonable task for even the best system?"

Diplomacy is the art of saying "nice doggy" until you can find a rock.