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The software is not cheap. For our 10 users it was north of 15K, but worth it as it had some tools we needed.
One of those tools was payroll, for which they supplied updates for a couple hundred bucks a year.
So i went to buy the payroll tax update a couple of years later and they said that payroll is not supported by the version we are using.
Now here's the kicker.
They said we had to update to the most recent version of the software. Fine how much is that. Well it's only available to subscribers. Fine we'll subscribe to the updates. Well you have to pay for all the previous year's subscriptions as well as the current to get the update. lol
So we bought some tax software for hundred bucks a year and I will do my best to ensure that Sage/Business Vision never gets another penny of my money.