get yelled at and treated badly by their 'customer service' for 3-4 hours as you escilate up the chain
The one and only time I ever dealt with AT&T was back in the days of Windows 95, and I signed up for their internet service via the convenient icon already on my desktop. I only needed the internet for a day, and the following day, I canceled it. A month later, my card got billed. I called them and they didn't care. I tried to escalate the situation, but I only got a single transfer and that person REFUSED to transfer me anywhere else. She said she was the last stop in the line and there is no way I am getting past her or getting my money back. I actually had to go to the bank and fill out paperwork to have the charges reversed and a new card issued