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Submission + - Horrible retail service ups Google rank--and sales (nytimes.com)

Spril writes: According to the New York Times, the Brooklyn owner of eyewear site DecorMyEyes.com deliberately offends his own customers, in the hope they'll get angry enough to post to online forums. This raises his site's ranking in Google search results, which increases sales. He's been arrested for aggravated harassment and stalking, but claims a typical day yields $3,000 profit.

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