Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!


Forgot your password?

Comment Record everything (Score 1) 195

Every conversation you have with the outgoing admin, record (with permission, of course). When they're showing you something a workstation, screen capture it. Write notes up for all of this the first while its still fresh. Have them walk you through each server, each device, and all the issue with it. You won't remember everything they've said, and they aren't going to do as great a job documenting things as you'd like during their last week, as they're head's already out the door.

Comment Re:A story of a simple but great customer experien (Score 1) 333

Your comparison to facebook is somewhat off base. Since you don't pay anything, its hard to say they're 'swindling' you by reactivating your free account when you log into it. Also, since you're not paying anything you're not thier customer. You're the product they sell to other people.

Comment Re:Perception is reality (Score 1) 304

I agree, excpet thinking they have decent drive sleds. How do you make a server that lets you accidentally bump a drive and dismount it? Want to have that ejected drive come back online? Gotta reboot the server. Want to use the lock on the box to prevent those drives from accidentally dismounting? Sure you you explicitly picked a boot volume in the Startup Disk control panel, otherwise you'll get that lovely blinking question mark if you ever try to reboot it when locked.

The mounting/hardware of the Xserve lines seems like what you'd come up with if you'd never actually had to deal with servers before.

Comment Re:Perception is reality (Score 1) 304

You might want to take a look into Centrify and LikeWise's options for doing OS X management from an AD centric environment. We use Likewise open software for AD integration for our linux servers, and don't need the group policy type control for those, but the rest of thier feature set looks quite nice.

Comment Re:Don't you have more important things to do? (Score 1) 366

Considering its setting next to a pin for marbles and for good manners, I'd say its probobly about at right level for the 9 year olds its targeted to. I remember at that age earning an arrow (do they even still have those arrow patches) for learning a couple ways to tie a tie in cub scouts.

Comment Disk imaging software (Score 4, Insightful) 349

You're just making it harder than it needs to be. Use Ghost, Acronis, KACE, or any of the other semi-hardware agnostic imaging systems. Failing that, just take individual images of each peice of disparate hardware. Just takes a little one time act for each peice of hardware, and a large disk drive.

What good is a ticket to the good life, if you can't find the entrance?