People do get that the only thing that knocked RIM from the top of the heap was the lawsuit filed by patent troll NTP, right?
They weren't beaten on technical merits. They weren't beaten because they "don't understand consumers". They weren't beaten on style, or execution, or anything else.
They were beaten by a corrupt US legal system that forced the guys running the company to stop running the company, hang around in a court room for years and in the end pay over half a trillion dollars to patent trolls.
Looking back, what they should have done was shut down US operations immediately, allowed the US government to implode and gone on to greener pastures.
Moral of the story, don't do business with Americans. One way or another, they'll fuck you over in the end. That's how they got where they are today.
Smart men just don't do business with the sharpest horse trader in town.