If an employee didn't ask every customer about a cell phone AND a satellite dish they were fired. Even before that turnover was like a fast food place.
Funny, that's the kind of thing that makes me quit shopping at a store. Last time I set foot in an OfficeMax was when the manager walked away just shaking his head in dismay at what a stupid decision I made not to buy the extended warranty on a camcorder. I probably spent a decade not so much as walking into a Radio Shack after they actually refused to sell me a battery because I wouldn't tell them my phone number.
Just yesterday, I had somebody come up to me at Home Depot and tell me they were "giving back to homeowners" and did I own a home? Yep, sure do! What would I change about my kitchen? Well, I'm actually here for a deeper sink. Blahblahblah, they wanted to sell me cabinets. Hey, thanks for wasting my time lying about what you're doing. You're selling cabinets, not giving anyone anything. I won't quit doing to HD over that, but I will quit talking to your little sales weasels. I hate being rude to people who are just trying to make a buck, but don't waste my time with drivel like that.
Anyway, sorry for the minor derail. My point is that there's money to be made in just selling people what they need without a lot of annoying up/cross selling.