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Comment: Re:Overhead (Score 1) 355

by Salem Lowe (#47773441) Attached to: Ask Slashdot: What To Do About Repeated Internet Overbilling?
I had a problem with ATT once where they over-billed my cell phone, I'd call, 'explain' my situatiion, have the person on the other end of the line deny everything, explain again, finally get them to say yes, there does seem to be an error... Then when I'd ask to get the bill fixed they would all reply "We sent you a bill so you HAVE to pay it. It doesn't matter if it's correct or not." It took me about six times to get that bill corrected. I quit using ATT and switched to another company.

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