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Comment: Wish I had... (Score 1) 368

by Roskolnikov (#47656143) Attached to: Comcast Drops Spurious Fees When Customer Reveals Recording

My last customer service 'interaction' with Comcast involved a rate offered for services when unbundled (not part of one of their phone/internet/cable 'deals')
Navigating their promotion site I found I could get my current package for 15 dollars less per month, I wasn't allowed to select it because I already had it; Calling them I asked for assistance, they insisted it was a bundle price and I couldn't, I explained how I got the idea, they followed the link and agreed; service rep assured me they could fix this but it would take logging a ticket and that they would call me back in a week or less.

A week later, no call back, I call and reference my previous call, they check and tell me it has been fixed; strange, they didn't call, so I asked when they would adjust my billing; what followed is how I believe Comcast treats all of its customers... what was 'fixed' was the website, they logged the back line ticket to the web developers to fix the clearly broken (to them) offer; to confirm I was satisfied the CSR asked me to follow the link and confirm that I was no longer offered the better rate.

I really wish I had recorded both conversations, brilliant and classic ZFG.

Comment: Re:Wow ... (Score 1) 419

by Roskolnikov (#47558839) Attached to: A 24-Year-Old Scammed Apple 42 Times In 16 Different States

Well, maybe, but maybe the fault lies with the criminal, they printed credit cards that looked and felt real enough to fool a store clerk who handles them every day, what are the odds that clerk called the bank with the phone number on the back of the card? I have worked in retail, the check/credit card fraud was amazingly simple back then and still they got away with it, the rule of more secure less convenient does come into play but Apple understands this, each sales person is also a 'register' and the the clearing service they use needs to be explicit in dealing with all rejections, sometimes saying no is really a good thing.

Comment: Re:High risk (Score 4, Insightful) 390

by Roskolnikov (#44385375) Attached to: Hackers Reveal Nasty New Car Attacks

unless you add a wireless dongle (they come in Bluetooth and wifi but they still require physical access and close proximity).
every person that has done a 'reflash' on their car to get more performance has done similar things, I can with the right parameters make my cars motor throw a connecting rod through the block, I don't consider this hacking, I consider it sky is falling stupidity... if they had done this through on-star, now that, I would consider hacking and truly the danger that should be exposed by this article.

Comment: ZFS - incremental/snapshot? (Score 4, Informative) 227

two pools, internalPool, externalPool

use ZFS send and receive to migrate your data from internal to external, you and do whole fs or incremental if you keep a couple of snaps local on your internal disk, this can get excessive if you have a lot of delta or you want a long time.

http://docs.oracle.com/cd/E18752_01/html/819-5461/gbchx.html

of course you will need a system that can use ZFS, there are more options for that than time machine, its block level and its fast, and it doesn't depend on just one device, you can have multiple devices (I like to keep some of my data at work, why? my backup solution is in the same house that would burn, if it burned...)

Comment: This might matter. (Score 1) 153

by Roskolnikov (#44195431) Attached to: EU Parliament Supports Suspending US Data Sharing

So they've voted against sharing data from the EU's citizens only when its exposed that the US wanted the same level of detail on the government(s) supposedly protecting the interests of those citizens? It might matter if the NSA/CIA wasn't already able to get most if not all of this data from their 'unofficial' channels, but I am afraid that train has left the station.

Comment: Hero? whose hero? (Score 1) 601

by Roskolnikov (#44117337) Attached to: Edward Snowden is ...

Our founding fathers were quite reasonably considered a traitorous lot by England, we fought with the English in a manner that today would certainly also label them as 'terrorists' Snowden appears to have decided on which oaths to break and which to keep and its too soon to label him anything but a fugitive, but I am hopeful that if correct he is not alone and that others will speak out, it really does seem that our constitution is less of an authoritative document and more a piece of paper, not unlike that hanging on the roll next to your toilet.

...when fits of creativity run strong, more than one programmer or writer has been known to abandon the desktop for the more spacious floor. - Fred Brooks, Jr.

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