I just got my hands on a piece of Apple hardware for the first time in about 5 years. A colleague is having problems with his Macbook Something not charging properly.
Whoever designed that power cord connector was a dribbling idiot, as was everyone in the design chain up to the level at which someone realised "we can make a shitload of profit on selling replacements when this breaks." Which moved it's problems from being design deficiencies to being business assets.
A reversible, magnetically latched power lead - sounds a cool idea. But the consequence of needing a contact pin, a sliding contact, and a spring instead of a static soldered joint triples the component count and triples the number of failure points. And sure enough, the guy in question has a useless lump of Apple hardware (until he gets to a store - next month) because of the failure of one of those 3 failure points. It's the third such failure he has had at the same point in consecutive power bricks, each brought from Apple at full retail price. We've got three Electronics Technicians on board with a reasonably equipped lab - and ont one of them wants to take responsibility for trying to repair this failed component, because it is very compactly put together and designed to be irreparable.
The guy with the borked Apple won't be buying any more Apple hardware - that's for certain. I won't either (I sold my Apple gear about 5 years ago).
Really great piece of design, Apple's business managers!
Actually ... I'm just wondering about proposing to the guy that we should be able to repair his machine by ripping it's shirt off, soldering flying leads into the inside of the power connector, then repeating the action with the power brick's lead. That should get him up and working again (well - his MacThing ; obviously since he had a MacThing, he brought along a working computer in addition, so he's able to do the paperwork part of his job on that) and be recoverable if he does decide to waste more money following the Apple route.