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I've not donated for QuestHelper for the same reason I haven't for Auctioneer:
You're too aggressive about soliciting those donations. Just like I don't respond to beggars in game, I don't respond to begging add-ons in game.
Remember, this is the site that's decided that Ubuntu 7.04 is twice as fast as any other version of Ubuntu. Take what they say with a good healthy dose of skepticism.
Yep. I saw it.
Doesn't change a thing. He wants a resolution. A phone call will lead to one. Thus, he should make a phone call. If he cannot, he surely has someone in the US (or whatever region the system was purchased from) that could place the call on his behalf.
It's not difficult. The first answer to "I want something..." should be "So ask for it.", and not "Chargeback! Email carpet bomb! Consumerist!"
I'd suggest you first pick up a telephone and have a real-time conversation with somebody.