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Submission + - Oracle Software Glitch Mars Semester's Start for Washington State University (

Pontiac writes: PCWord reports that the first week of class at Washington State University has been a tumultuous one for students and parents who depend on financial aid, due to a software glitch in a recently installed Oracle PeopleSoft system.

The problems stem from communication issues between the software's student financials and financial aid modules, said Casey Hanson, director of new media and communications for WSU Information Services, in an interview Thursday.
Technicians are still working on the problem, Hanson said. The issues can also be attributed to the learning curve students and parents are facing while learning to use the system and its new processes, Hanson added.

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