RTFA ass-hole: “I was in the Balkans covering the refugee crisis in September when I dropped my phone. Because I desperately needed it for work I got it fixed at a local shop, as there are no Apple stores in Macedonia. They repaired the screen and home button, and it worked perfectly.”
Well, dude in Macedonia should have checked into the apple.com/mk site (or googled for "apple macedonia"), click on "Support", click on the link "Apple Authorized Service Providers" under "Contact" down at the bottom of the page, and search from there (there only seems to be one in all of Macedonia anyways - it's about a hundred miles across). IOW just like you do in any other place on Earth where you can buy Apple products.