For trust to enter into your relationship with Apple shows how poorly you approach the relationship, that's why there are business contracts, that's why there are warranties, because "trust" should never be an issue that needs discussing, for the simple reason they can not be trusted without their having a sense of "loss of profit".
Your "dissatisfaction" wouldn't enter into it if they thought they could continue to make money.
You trust people you know face to face, you do not trust a corporation with a history of poor security, slave labor, financial fraud, tax evasion, personal data accumulation of customers for resell and customer manipulation, and interaction with governmental agencies that is ethically dubious at best.
Why would they ever have *your* best interest at heart? After everything I've mentioned above, that can easily be Googled and verified, it should be very clear they do not have your best interest at heart.
They have your money at heart.