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The 360 also had Xbox Live, which wipes the floor with PSN. The 360 is an okay console, but Live is a terrific service.
It's terrific until your account gets mysteriously compromised, your friends list gets wiped, and it takes MS three months to reimburse the $135 charge from the account that they promised would only take 30 days. For all of the hassle, they only gave me 2 1-month LIVE subscription codes.
I'm still a little sad that I probably won't run into most of the people who were on my list after they changed profile names so many times.
Every VAC ban is subject to dispute and anyone who takes the time to dispute it usually wins a reprieve. If you're referring to the poor bastards who tried to cheat on blackops and suddenly realized they were blocked from every game that uses that engine... they deserve it. I have yet to see anyone with a repeatable, verifiable unwarranted VAC ban.
Unfortunately, you are quite wrong. From their support site here:
* Steam Support cannot remove the ban on your account
* The details of the ban will not be provided.
Steam Support will not disclose the cheats that were detected running on your system or the date and time the infraction took place. Any requests for this information will be ignored.
VAC may not ban you immediately - the cheating violation may have occurred days or even weeks before the ban is apparent on your account.
It would be nice if Steam was as friendly as you say, but that doesn't appear to be the case according to their own site. It would be most unfortunate if anybody was lulled into false sense of security by your post and effectively lost multiplayer ability in a costly game.
"Facts are stupid things." -- President Ronald Reagan (a blooper from his speeach at the '88 GOP convention)