I don't get the hurt. Why is it sad but true? Apple puts the time and resources into doing it right, and it is a sad thing?
A not-so-small subset of the Slashdot crowd don't like the direction that Apple, driven by actually understanding the needs of the average customer, are moving general computing.
They seem to dislike it even more when Apple can charge a premium and millions will more than happily pay it to escape (what they perceive as) the mundane and bizarre decisions fostered on them by decades of techies who never really understood or listened to what the largest segment of the customer base actually wanted - or didn't want to think about.