The free market, especially in the broadband sector, has shown time and again, across all state lines, through cities, and in local neighborhoods, to be a fair, equal-service provider to all customers.
When I had Cox Cable, and they were the only provider available other than Dial Up, i was treated with respect, my calls were answered promptly, and my network node was NOT overloaded for months.
As soon as Verizon FIOS moved in, however, it was hell. Prices doubled, speeds were cut to 1/5th what they used to be, and service calls took 2 weeks longer to get answers on...
I, for one, wish they'd bring back the monopoly carrier. At least then I was treated fairly. I mean, just look at what Google is doing -- they moved in, and prices went up 3-4x ! and the speeds are 10x slower!