nz17 writes "Some longtime customers of mine are a pair of county attorneys. Part of their job includes receiving and replying to thousands of e-mails every month. As might probably be easily guessed, they use Microsoft Outlook Express. However over time they have become unhappy. While this application might work for some people with small amounts of e-mail, the sheer volume of all this is too overwhelming for Microsoft's e-mail client to handle.
As a result, they must make their almost daily e-mail backups to rewritable DVD media (it is now too large to be stored on ZIP disks or CD-R) to store all of their messages for at least three years. The reason: it is a requirement as part of their occupation, and Outlook Express crashes easily once too many e-mails are stored within it. The e-mails seem to take a large amount of storage space on the HDD as well. Perhaps as a result of OE?
Part of the problem is the POP method used to get their e-mail. Besides choosing Microsoft, they also chose to use a small town ISP that doesn't use IMAP, but rather POP for their e-mail. They don't want to change e-mail addresses because so many people rely on easily and quickly contacting them. However, instead of sitting on a nice server with comfortable growing room, their POP e-mail account is limited to 10 MB. This results in the constant download of e-mail, and difficulty in sharing e-mail between their computers.
They don't care what they move to, but of course they want to perfectly preserve their past communiques. Equal or superior mail filtering of both the message contents and attachment names in comparison to Outlook Express in speed and flexibility is warranted as well. Simple or automated backup is a requirement. A database backend of some sort might be necessary. But the question is "What to use?" Surely there must be a solution to this dilemma."