There was no was in hell I was calling Activision; I told the representative they would either fix the problem or I would buy a PS3. The XBOX Live representative told me to buy a PS3. That night I purchased a PS3 and Call of Duty Black Ops for PS3. I haven't turned on the XBOX since and my only regret was ever buying an XBOX in the first place.
Microsoft is crafting an interesting strategy with XBOX Live and I can only expect it will alienate their customers. Increasing advertising, poor quality; why the hell would anyone want to pay for that crap?