That's a funny comment.
You ever hear of "Customer is King":
A customer does not want to be told what to do. It is he who demands, not the other way around.
You should be where your customers are because saving them the hassle and the bustle will make them more likely to patronize you.
If you don't want my money, then I am taking my business elsewhere. And by elsewhere I do not necessarily mean "piracy". I simply spend my money on something else or don't spend it all.