An anonymous reader writes "Recently I had *more* trouble with cell phone companies. After years of bad experiences with a couple of the larger cell phone providers, I recently switched to one of the smaller cell phone providers which still has a good national presence. Things had been going well, relatively speaking, I still received my occasional over-billing, but a quick phone call with no arguing resolved the issue. There were no promises like "Okay, sir, I've removed the 14.95 service from your account and credited you the payment fee" only to find the same thing next month. Then my phone started acting a bit weird — it's alarm clock function has 3 alarms. One of the alarms suddenly was unable to save changes anymore and therefore became unusable. A few weeks later, the second alarm quit functioning. Now, down to one alarm(a valuable feature to me), I take my phone into a retail outlet store, only to be told the only thing I can do it buy another phone/insurance as my phone as been in contact with liquid.
Well, about the only way I could be more sure my phone was *never* in contact with liquid is if I set it on a counter-top and stared at it for 9 months. Actually, that's a fairly close approximation of what did happen since I'm not the most adventurous of persons. What are my recourses for getting the cell phone company/manufacturer to fix this issue. What is the tolerance of these "water detection strips"? Can mere humidity trip these and if so why do I have to prove it was humidity, and not the manufacturer prove it was liquid?"