Cisco makes gear to let governments spy on their citizens. Every major network equipment manufacturer makes it. All of them. Every major network operator buys it. Practically every government requires it if you're going to build a public network. They sell it, and, yeah, that means they support it, in every sense of the word.
It's called "Lawful Intercept" by its friends, and "sleazy narcing" by its enemies.
It's an idea pioneered right in the U S of A. CALEA, Baby.
Sometimes it's used for Good(TM) and sometimes it's used for Evil(TM). No government is immune to the Evil. The US government, specifically, is almost certainly abusing it, and even if it's not, the EFF sure thinks it is.
Even if it's not being abused in the sense of illegal use, it's being used heavily to enforce laws the EFF and its main backers don't agree with.
So why isn't the EFF coming down on Cisco for selling such equipment in the US? It's not like the EFF believes the US is pure. Nor any of the many other major governments.
The fact is that all the network gear makers sold out ages ago, back when this whole spying thing first came up in the US. The precedent is set, the principle is established. There's no going back. Governments get what they want on the Net, period. US, China, North Korea, whoever.
At this point, it's self help. Encrypt your data, use relays, use steganography, whatever. But it's way too late to try to fix the equipment makers. The EFF is just grandstanding.