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Ask Slashdot: Tech Customers Forced Into Supporting Each Other? 253

Posted by timothy
from the left-as-an-excercise-for-the-reader dept.
An anonymous reader writes "Has anyone else noticed the trend towards 'community forums' where customers are basically being recruited to solve the issues of other customers while the companies selling the products causing the issues sit back and take a passive role in the process? Granted, sometimes the companies' employees play an active part in the forums and provide some value-add by contributing crucial, and often undocumented, knowledge that solves the problem in a timely fashion. Unfortunately, that isn't always the case, and this leaves customers with no visibility into whether or not their problems are being addressed, and, if they are, when they might expect to receive assistance. This is bad enough when dealing with consumer electronics that cost up to a couple of hundred of dollars, but it's completely unacceptable when dealing with proprietary design tool vendors that are charging several thousand dollars for software licenses for tools that are the only option if a customer doesn't want to drop an order of magnitude more money to go with 3rd party tools (e.g., Synopsys). Who do you think are the worst offenders of this downloading of support onto the backs of the customers themselves, and what can be done about it?"

Comment: Re:Real mature (Score 1) 109

by Heir Of The Mess (#45972021) Attached to: Oracle Seeking Community Feedback on Java 8 EE Plans
This is just a short anecdote, so it doesn't carry much weight, but in the last 20+ years I've been involved in many large projects, most of them successful, but it seems that the ones that turn into total nightmares failed because the JAVA teams messed up totally. So now I have a gag reflex when I'm presented with the prospect of working on a project with a large JAVA component.
Security

X11/X.Org Security In Bad Shape 179

Posted by Soulskill
from the i-blame-the-schools dept.
An anonymous reader writes "A presentation at the Chaos Communication Congress explains how X11 Server security with being 'worse than it looks.' The presenter found more than 120 bugs in a few months of security research and is not close to being done in his work. Upstream X.Org developers have begun to call most of his claims valid. The presentation by Ilja van Sprunde is available for streaming."
Privacy

Snapchat Users' Phone Numbers Exposed To Hackers 69

Posted by timothy
from the take-a-memo-it'll-last-longer dept.
beaverdownunder writes with an extract from The Guardian, based on a security diclosure from Gibson Security: "Snapchat users' phone numbers may be exposed to hackers due to an unresolved security vulnerability, according to a new report released by a group of Australian hackers. Snapchat is a social media program that allows users to send pictures to each other that disappear within 10 seconds. Users can create profiles with detailed personal information and add friends that can view the photos a user shares. But Gibson Security, a group of anonymous hackers from Australia, has published a new report with detailed coding that they say shows how a vulnerability can be exploited to reveal phone numbers of users, as well as their privacy settings." Snapchat downplays the significance of the hole.

Comment: Re:I think... (Score 1) 304

by Heir Of The Mess (#44248957) Attached to: Ask Slashdot: Node.js vs. JEE/C/C++/.NET In the Enterprise?

32 bit COM objects and 64 bit COM objects can both be used in a .NET app running under the 64 bit runtime. Anyone with enough experience in this field to be eligible to make a comment would know this.

You've added 12 really lame anti .NET comments to an article that is meant be about using Node.js as an app server replacement. You add no value to the conversation, and yet you feel that you have to continuously interject. Its people like you that enforce the image that aging or Java orientated programmers are unemployable in highly dynamic environments because of their woeful inflexibility. Try to lose some of the Jade, learn something new.

Comment: Re:203ms - With Fibre connection and not in space (Score 1) 558

by Heir Of The Mess (#43542601) Attached to: Average latency to Slashdot.org?

I'm in Australia and my average is 237ms, and they say that we don't need the NBN

The NBN will reduce the time between you and your ISP, so at most will shave 20ms off your latency - provided they don't screw it up and increase the latency with the equipment.

Here's a full tracert from a 19Mbit link on Internode:

C:\Users\John>tracert slashdot.org

Tracing route to slashdot.org [216.34.181.45]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 29 ms 29 ms 29 ms lns20.adl6.on.ii.net [203.16.215.174]
3 29 ms 29 ms 30 ms te3-3.cor1.adl6.on.ii.net [150.101.134.209]
4 29 ms 29 ms 29 ms xe-11-0-0.cr1.adl6.on.ii.net [150.101.225.229]
5 49 ms 48 ms 49 ms ae4.br1.syd7.on.ii.net [150.101.33.34]
6 204 ms 205 ms 206 ms te0-2-0-3.br2.sjc2.on.ii.net [203.16.213.158]
7 204 ms 204 ms 203 ms xe-11-0-1.edge1.SanJose3.Level3.net [4.53.208.13]
8 204 ms 203 ms 204 ms Savvis-Level3.Dallas3.Level3.net [4.68.62.106]
9 206 ms 225 ms 209 ms cr2-tengig0-7-3-0.sanfrancisco.savvis.net [204.70.206.57]
10 266 ms 266 ms 266 ms cr1-ten-0-4-0-1.chd.savvis.net [204.70.192.134]
11 259 ms 258 ms 258 ms hr1-te-12-0-1.elkgrovech3.savvis.net [204.70.198.73]
12 268 ms 265 ms 264 ms das5-v3029.ch3.savvis.net [64.37.207.146]
13 258 ms 268 ms 256 ms 64.27.160.194
14 257 ms 265 ms 265 ms slashdot.org [216.34.181.45]

Trace complete.

Comment: Re:I've done this with Dosbox too but... (Score 1) 415

by Heir Of The Mess (#42722741) Attached to: Why a Linux User Is Using Windows 3.1

Wow... these comments make up a lot of assumptions about my character. What's with all the hostility? One guy called me a cunt! What's next, threats?

You made a logical and totally reasonable suggestion, but it went against his religion. His internal conflict caused him to lash out at you the messenger.

Comment: I use a DynaFlex Powerball (Score 1) 144

by Heir Of The Mess (#42603453) Attached to: CES: Can a Gyroscope Ball Really Cure Wrist Pain? (Video)
10 years ago I started getting stiffness and numbness from my right wrist up to the shoulder. I switched to an ergo keyboard which helped a bit, but the DynaFlex Powerball helped a lot. Since then I've gone through 3 powerballs. A couple of years ago my knuckles started stiffening and freezing up on me. To help with that I've been taking Fish Oil, which I didn't think was working until I stopped it for a week, and have been using this great ergo mouse.

Comment: Re:Disaster (Score 1) 243

by Heir Of The Mess (#42579723) Attached to: Oracle Ships Java 7 Update 11 With Vulnerability Fixes

I already had a customer balking about installing java. Now it seems certain we'll have to port everything away, a huge undertaking. (Even though we'll end up porting it to C++ and have multiple times more vulnerabilities when we're done, but I guess at least they'll be specific to our application).

There is no way in hell I could recommend taking a team of Java developers and getting them to port their application to C++. Actually I've seen this attempted back in 2003, and it ended up generating a bunch of C++ code that had to be trashed and rewritten by a team of competent C++ programmers. The problem was mainly all these design patterns that Java programmers use that are based on garbage collection being present, and all the weird and wonder hacks that were introduced to try to add some kind of memory manangement scheme on top of a bunch of code that was written without any thought about object lifetime management. What about other languages like C#/mono? that will at least allow a basic like for like translation of everything below the GUI layer?

Comment: Re:Why do they not recycle? (Score 2) 270

by Heir Of The Mess (#42530747) Attached to: Worldwide Shortage of Barium

Barium is an element does not vanish and can certainly be sterilized to any degree desired. So, why do they apparently not recycle the stuff?

Because not much is used in medical practice, so it's not worth it. The main use of Barium is Barite which is a Drilling Fluid for drilling bore holes. You may have heard of white mud?

Comment: Re:Would the results be the same under Android ? (Score 1) 163

by Heir Of The Mess (#42385607) Attached to: Intel Challenges ARM On Power Consumption... And Ties
I think the underlying intent of the article is to show that the Microsoft Surface is a waste of time, and so it was Windows 8 focussed. They compared a Microsoft Surface with an Acer W510, and the Acer tied on power and won on performance. But also the Acer runs all Windows apps, so why would you buy the Microsoft Surface over the Acer W510?

Comment: Re:New WDDM version is the reason (Score 1) 553

by Heir Of The Mess (#41963405) Attached to: Microsoft Makes Direct X 11.1 a Windows 8 Exclusive
Just thought I'd add to your bit that says:

you'd have to be particularly crazy to develop a game that requires DirectX 11.1 any time soon

Given a pragmatic developer I can't see how that would happen, unless they were doing a tech demo. Most of the DirectX utility and sample code sets up the device like this:

  1. Try initializing Directx9
  2. Try initializing Directx10
  3. Try initializing Directx11

so now you add:

  1. Try initializing Directx11.1

All the fixed function stuff is gone now. You do your own object-local-to-word transform in the vertex shader, and then the world-to-view transform using the projection matrix. If you have stereoscopic rendering, then you have 2 projection matricies in the shaders.
Thus in the above tests you get back what version of DirectX is running, and load the corresponding set of shaders for your world, lighting and material renderers. You'd need the option to turn on or off stereoscopic rendering anyway, so it makes having an exclusive Directx11.1 renderer highly implausible.

What hath Bob wrought?

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