They're not losers, tech support is just a shit-job that nobody wants to do. I don't think you're going to be able to white-wash it as anything else.
I'm not sure that sysadmins, network engineers, and the other better IT jobs have to start out at the bottom rung.
Well maybe for you, but I graduated with a computer engineering degree and my first job out of school was developing software for embedded systems.
Yeah, well that doesn't sound fun to me.
It's ok. Like you said, to each his own. That was the oil&gas industry. Now I'm in military defense. Life support systems. OBOGS, if you're familiar with that stuff. It's still embedded software development, just with more paperwork. DO178 pretty much dictates the waterfall process, which... I have to say is indeed a little dull. But the bloody legacy systems are always on fire in some way so there's a lot of maintenance. And the codeshop needs overhauling (and a few people axed). But large corporations have such big bloody inertia.
But yeah, if that sounds like stroking the ego, it probably is. Sorry about that. But as someone who went down the college path, I've got to say it worked out pretty well for me. And I really didn't have to go through any periods of shit-work. I guess I had a stint as a SQL guy making reports at one point, but that was because I moved cities following my wife's career after the graduated at the bottom of the econopocalypse in 2009. Wasn't that bad except for the sexist boss.
I would say more to the point: there are lots of career paths where, regardless of education, you tend to start at the bottom and work your way up
Yes. That is true. And if you DO have an education, you typically start at a higher point in said path, end at a higher point, and have vastly greater chances of reaching the upper echelons than if you do not have an education. Depends on the career.
Because it's sounding more and more like you're just on a deranged ego trip to prove that you're better than helpdesk techs.
HAH that's adorable.