Firstly, if TV isnt broken, Why have so many of my non-tech friends started downloading instead of watching live?
What's broken? How about the fact that I have to work my life in around their schedules. TV companies are selling me a service (paid for by ads or a subscription), but they dont think it fair for the service to be convenient for the customer?
How about TV shows outside their country of origin? Is it fair for your customer to watch shows years after their release (assuming they air the whole season, in order, and dont change their minds and pull it).
How about, assuming you can organise your life around their schedule, how you have to browse listings or flip channels to find what youre looking for. Give me a search dialog!
How about ads? Advertisement after advertisement for things I could hardly care about. Get rid of ads. If you cant, at least make them relevant to me!
Theres a few, and thats wihout even getting into the quality issues!