The thing everyone misses when they gripe about their ISP and the down/up speeds is that the ISPs all advertise bandwidth "up to" the rate they are selling. NO ISP can guarantee bandwidth as there are too many factors beyond their control that affect it. No ISP advertises a set value, its always, "up to" Xbps. The "up to" is usually in the fine print or an * but that is our responsibility to notice under current laws.