It was the grunts, doing the same kinds of jobs that most of the people posting here do, who had to go in and try to fix it instead of spending the day with their families.
For it to be ethical it would have to be a very clear opt-in procedure, not something buried in a ToS somewhere.
It's not good business to irritate your customers, unless it doesn't matter because you have them locked into your service due to a virtual monopoly.
Looking to find and fill a genuine need for your customer = good.
Trying to sell them something they obviously aren't there for (such as additional services when they are looking for tech support) = bad.
Continuing to bother a customer when they tell you that they're not interested = terrible.
Unfortunately, the summary doesn't really make that clear.
It's still a terrible idea. For the most part, the other car companies won't innovate unless they have competition. Tesla is far more likely to create real change by existing as a car company than they are by existing as a parts company.
"As far as I can tell, ObamaCare has not a single defender outside the ranks of Obama's defenders and the Democratic Party."
Let me guess, how can you tell if someone is an "Obama defender?": they defend "ObamaCare!"