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Comment Re:Why the anger ... (Score 1) 95

No one with any decision making ability at Sony was inconvenienced by the outage on Christmas.

It was the grunts, doing the same kinds of jobs that most of the people posting here do, who had to go in and try to fix it instead of spending the day with their families.

Comment Re:Just doin' business (Score 3, Insightful) 251

Yes, but the description above indicates that they are trained not to take "no" for an answer.

It's not good business to irritate your customers, unless it doesn't matter because you have them locked into your service due to a virtual monopoly.

Looking to find and fill a genuine need for your customer = good.

Trying to sell them something they obviously aren't there for (such as additional services when they are looking for tech support) = bad.

Continuing to bother a customer when they tell you that they're not interested = terrible.

Comment Re:Why can't it be both? (Score 4, Insightful) 362

I actually understand his point. If Tesla just makes batteries for other companies, then they don't see Tesla as competition. If Tesla's also producing cars, then they are far less likely to do business with them regardless of how good their batteries are.

It's still a terrible idea. For the most part, the other car companies won't innovate unless they have competition. Tesla is far more likely to create real change by existing as a car company than they are by existing as a parts company.

Comment Re:Customers may benefit... maybe (Score 5, Interesting) 455

Wal-Mart competes primarily on the illusion of price through loss leaders on a minority of items. The majority of their stock is actually the same or more expensive than many of their competitors. The company's actual strengths are logistics and marketing.

Can anything be sadder than work left unfinished? Yes, work never begun.