Become a fan of Slashdot on Facebook


Forgot your password?
Take advantage of Black Friday with 15% off sitewide with coupon code "BLACKFRIDAY" on Slashdot Deals (some exclusions apply)". ×

Tales From the Support Crypt 855

An anonymous reader writes "Talking viruses, infected physical devices, and lights that go out are some of the 'problems' Panda Security's tech support service has had to face. Many of them were not a result of computer viruses, but of confused users. This proves once again, that antivirus manufacturers must make a special effort to increase user knowledge regarding computer security and malware effects." For anyone who's been on the receiving end of such questions, now's a good time to tell your cathartic tale.

"Survey says..." -- Richard Dawson, weenie, on "Family Feud"