All summed up, right here
. I added my own schpeel to it, but this guy successfully portrayed that 'nerd with his computer trying to get back at the meanies that hurt him' elite attitude. As long as there is a lot of people like this using linux (or, at least, responding to your questions with RTFM), it will never be ready for Aunt Mable.
BTW - sorry for sounding like a broken record.