Gartner Research Director Rob Smith, speaking in Barcelona this week at the Gartner Symposium, addressed business challenges, particularly in bigger businesses:
IT has to change its basic perspective: All endpoints are untrusted. That’s a big statement and the automatic response might be, “Not if I lock it down!” But, according to Smith, the days of saying no to users is dead. The new reality is that if you say no, users will go around you.
It might not be hopeless, though:
How do we possibly protect our data when things change so fast? Smith thinks the answer is in what he calls his “Lord of the Rings” philosophy: one system to rule them all, or what Gartner refers to as Unified Endpoint Management (UEM). UEM is a consistent, single approach to managing all aspects of endpoint data protection. It encompasses a whole range of features (identity management, app management, data access, etc.) and requires that vendors work together, ensuring their separate services and/or apps talk to each other and work together without necessitating IT involvement.
This sounds like utopia. The good news? According to Smith, vendors have already started to do it. The bad news? IT departments, with their legacy Windows XP and Windows 7 deployments, aren’t ready to support it.
Do you think this all is on the mark? Or are there ways to support users that don't drive both IT and end-users crazy?"