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Submission Summary: 0 pending, 5 declined, 0 accepted (5 total, 0.00% accepted)

Linux Business

Which Linux distribution makes the best register?

Submitted by
Durrok
Durrok writes "I work for a rapidly growing company that is experiencing some growing pains in terms of financial capital. When looking for ways to cut costs the company decided to task the small group of Linux users at my work to determine if it would be feasible to get away from Windows and convert over to a Linux shop. We have had very little difficulty getting the programs we use on the registers to work under Wine but we cannot settle on which distribution to use. Which would you use if you were in our shoes?"
Enlightenment

Ration of support staff vs PCs?

Submitted by
Durrok
Durrok writes "At the company you work at how many tier 1 techs, such as helpdesk, do you have? The company I am working for has been opening up at least 10 stores a year since 2003 and we still have the same 4 techs doing our tier 1 support. We are trying to convince our boss that we need to hire an additional tech but so far showing the percentage of ticket increase (240%), number of stores (41), and numbers of distribution centers (4) has not been enough to persuade him. I'm hoping that being able to show him real life examples will be more effective. In addition, is anyone aware of any industry standards for the number of PCs vs the number of support staff you should have?"

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