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Comment: Ask your customers (Score 1) 198

by Dishwasha (#47672305) Attached to: Ask Slashdot: Should You Invest In Documentation, Or UX?

Instrument your documentation pages if they're online. Put high priority focus on the most used pages for your initial roll-out if that makes sense. Have your Product/UX team talk to clients and see if they find the documentation useful and make sure they have a decent quality sample size. Talk to customer support to see if customers are calling in with questions that was available or not available in the documentation. Measure cost to customer benefit and client retention and if you don't know how to constructively do that, don't change how you're doing things until you do.

Comment: Slippery slope (Score 1) 79

As much as I can appreciate the intent and the fact that this will solve 99.999% of people's problems for this type of spamming and create 00.0000000001% of problems for legitimate users, it still feels a little like Google is trying to be the thought police on this one; you know free speech and all.

Comment: No longer easy (Score 1) 337

by Dishwasha (#47646753) Attached to: Microsoft Surface Drowning?

What made Microsoft so successful and ubiquitous was their cut-rate deals with OEMs to integration their OS and Office software in to every desktop on the planet. Now, when I walked in to the Microsoft Store to buy my wife a Surface Pro 3 i5 model, I discovered much to my dismay that they don't bundle Office in to their own product! Since she is a writer, Office was critical so we had to shell out an additional $150 on top of an already expensive device that doesn't even come with a keyboard you have to pay extra for, and things quickly add up. I think Microsoft is pricing themselves out of the market except for the rare people like me who is willing to pay a premium for performance and mind boggling light weight.

Comment: Bad suggestion (Score 1) 124

by Dishwasha (#47583157) Attached to: The CIA Does Las Vegas

Journalists like Conor Friedersdorf have suggested that one explanation for this is that the public is "informed by a press that treats officials who get caught lying and misleading (e.g., James Clapper and Keith Alexander) as if they're credible."

My explanation is that the public has ALWAYS suspected and we expect the CIA to do morally and legally questionable things, and now we don't really care that our suspicions have been confirmed.

Comment: Not a technical problem (Score 2) 209

What your CIO should be doing is bringing together two (or more) separate proposals to the executives who then mandate that all department heads provide cost estimation and risk analysis for each of the two scenarios. Once all those are compiled together, cost and risk can then be used to help the CIO and other executives make a choice. Then they can once again mandate a conformance of all departments to the chosen solution and give the department heads X amount of time to convert N percentage of their business processes to the chosen solution. Iterate until all legacy systems and processes are sunset.

Choosing one technical solution over another or choosing to pay a cost here versus there makes absolutely no sense until you completely understand the needs, resources, timelines, and risks.

Comment: Re:Iron Sky (Score 2) 118

by Dishwasha (#47484653) Attached to: Preparing For Satellite Defense

It's much easier to deploy countermeasures from a large body of land than a relatively small satellite in orbit. It takes much longer for a missile to get there so there's a longer opportunity to respond. Different international regulations on bombing the moon. Redundancy for emergency failure. We can continue to target our nukes at them while the closer satellites are taken out. I could keep going on but either you'll understand or fail to see the motivations. "Better" is probably not the precise word to use here.

Comment: I disagree (Score 2, Interesting) 390

by Dishwasha (#47482093) Attached to: Verizon's Accidental Mea Culpa

We all know most top tier network providers are running over multiple bands of fiber just sitting there idle. What Verizon is saying is Level 3 has not worked out an agreement with Verizon to upgrade capacity. The physical part is the easy part; it's just about upgrading port usage. Now, if Level3 is paying for X bandwidth and they're not getting X bandwidth because Verizon hasn't upgraded their equipment, I'm sure Level3's lawyers would be all over that.

Comment: A lot of ground to cover (Score 1) 50

by Dishwasha (#47477393) Attached to: ExoLance: Shooting Darts At Mars To Find Life

It would be nice to see in the article where the enthusiasts intend on dropping their probes. With Mars's landmass being equivalent to the Earth's, that's a lot of ground to cover. It's my understanding that the poles are more likely to harbor life from trapped H2O and CO2 and by their location should receive less solar radiation.

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