Silly Squiggleslash. You should have added Social Justice Warriors to that list!
I think if he answers the GP's questions, we will also be able to deduce his position on SJWs.
Goes to show you, that even if you fight like a mad dog, you still may be leaving money on the table.
Yep, I really have no way of knowing whether or not customers are bluffing. And buyers know that which is why they ask for discounts anyways. And when they do, I almost always give them at least something.
Some of the accounts I work with are too big to take the risk as long as I still have money left I can give them, and I almost always do. The trick is knowing when to say enough's enough and draw a line in the sand before I'm stuck with a multi million dollar account that consistently loses money.
I'll never know if I would have gotten more money had I gone higher, but that moment of insecurity still bothers me to this day.
You would have, almost certainly. I'm an Estimator, so I'm often in the position of throwing out a price on something. If I give someone a quote and get an e-mail from Sales 10 minutes later saying the customer has accepted it and is placing an order...I know for sure I've left money on the table.
As a result of these norms, it's easier to fire 10% of your workforce then lower all pay by 10%.
I know this may be the exception that proves the rule, but my former company did just that; across the board 10% pay cut to the entire organization, including management. Every one of us hated it, but the smarter of us did realize that it probably saved some peoples' jobs. It had the unintended side effect of taking top performers and encouraging them to perform at 90% (or less), however...
I'd be more or less ok with that in that I was a Charter customer and liked them slightly better than Time Warner (who I have now). They still were overpriced with mediocre customer service, but at least their service was faster and than Time Warner and more reliable.
Of course if they merged, I'm sure it would end up screwing consumers in some way or other...
"attempted scheduled for 4:33 PM ET"
Only a few minutes from right now.