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Comment Re:trade up netflix for apple TV (Score 1) 481

The problem is that Netflix/Qwikster is the worst of both worlds.

Netflix was originally worth it because of their low prices compared to Blockbuster on a per rental basis as long as you turned your rentals over quick. Netflix's DVD back catalog is great but now due to their recently negotiated contracts they're getting a lot of new releases 30 days later than retail, Blockbuster, and cable video on demand. Maybe they can buy a retail new release but they can't stick it in an envelope and send it to me for a month.

The streaming quality isn't all that great right now and the selection is poor. Streaming was the thing that kept me subscribed to Netflix when I wasn't able to get new release DVDs on time. It was a good value add. Neither service is worth full price to me now. If they're able to get new releases back or greatly expand their streaming catalog I'll consider coming back.

Comment Response Time (Score 1) 321

We have a help desk ticketing system that automated issues get logged in. The on call personel will get pages. Also... other individuals in the company can make requests and log issues into the system to assign them to groups or individuals. The only metric really recorded is response time to respond to the client or automated event. The first concern is communicating early that the concern has been noticed and is/will be scheduled for work.

Comment What ever happened to shareware? (Score 1) 1085

If something looks interesting... I'd like to give it a try without forking out $50 for it.

I think any gamer has shelled out good money for a buggy, short, or downright bad game. We never got our money back. Why should I commit my hard earned money to try something I may not like?

Paying $9 for a bad movie is one thing... but paying $40+ to try a game is just too much of a risk.

KDE 4.0 Beta 1 Released 249

dbhost writes "Along with this morning's cup of coffee and log reviews, I discovered that the KDE team is moving forward with a long awaited beta release of KDE 4.0 beta release of KDE 4.0. The most interesting item I found in the notes is that the file manager in KDE is being separated from Konqueror into a component called Dolphin. Also, according to the announcement, konsole has been treated to a number of improvements such as split view, and history highlighting."

Sony Looks to 'Refine' PS3 Price 182

Via GameDaily a Financial Times interview with with Sir Howard Stringer, Sony's CEO, gives fans the first hope that price cuts may be coming soon. Lauding the Wii's performance in last month's NPD numbers, Stringer says that Sony is looking to 'refine' the PS3's pricepoint. "'Nintendo Wii has been a successful enterprise, and a very good business model, compared with ours . . . because it's cheaper,' Mr Stringer said in a video interview. 'That [price cuts] is what we are studying at the moment. That's what we are trying to refine.' Sir Howard said he expected 'energy [in PS3 sales] by Christmas, and then you will begin to see break-out games'. Sony is launching a virtual-world game called Home this year, and up to 30 other games."

The Sharpest Object Ever Made 304

ultracool writes "Forget the phrase 'sharp as a tack.' Now, thanks to new University of Alberta research, the popular expression might become, 'sharp as a single atom tip formed by chemically assisted spatially controlled field evaporation.' Maybe it doesn't roll off the tongue as easily, but considering the researchers have created the sharpest object ever made, it would be accurate."

Genetic Reason for Your Gadget Habit 239

You can't help it if you need to get the latest gadgets. Well... perhaps it's not quite such a serious medical affliction, but scientists have found a genetic basis for some folks' burning desire to have the latest and greatest. There's even a name for it - neophilia. Apparently, some of us have elevated levels of a cellular enzyme, monoamine oxidase A, and are more in need of stimulation from new things.

Sony's Obsession with Proprietary Formats 491

geoffrobinson writes "Jonathan Last, writing for a lay audience in the Philadelphia Inquirer, comments on Sony's push for the Blu-ray format: 'Those who ignore history are doomed to repeat it. One of life's more satisfying ironies, however, is that the same fate often befalls those who fixate on history... ...Obsessed with owning proprietary formats, Sony keeps picking fights. It keeps losing. And yet it keeps coming back for more, convinced that all it needs to do is push a bigger stack of chips to the center of the table.'"

The trouble with doing something right the first time is that nobody appreciates how difficult it was.