David7 writes: I couldn't login to Netflix so I called the support number. There was a recorded message stating "we are currently experiencing issues with both our web site and streaming movies, we are working to resolve the problem, we apologize for any inconvenience." I stayed on hold and spoke with a live person who confirmed that the Netflix website is down. When I asked about a refund, I was told that if one was issued, I would be notified via e-mail. I was not asked for my e-mail address.