A few users even use password reset tools every time they access services without even trying a password first.
Why blame someone who doesn't get their ambitions and capabilities mixed up?
I'll bet they'll veto anyone who tries to use Linux or teach kids about privacy.
I'm sorry, that information is confidential.
You use IE6? You're under 5%. Out.
You use IE7? Now you're under 5% too. Out.
You need a JAWS compatible website? You're under 5%. Out.
One client actually had figures above 5%. They were kind enough to lump blind users in with those that used crappy old feature phones. If you combine those two groups, you're above 5%. Made it through the first story board meetings.
Half way through the project, features had to be dropped. Now they don't have JAWS, and the feature phone is no longer a feature.
Unfortunately, it's just not economically viable to cater for this market, so it suffers from a tragedy of commons, which seems to be par for the course these days.