As far as Android itself is released under the terms of the Apache license, which gives wide discretion to use and modify software, it uses Linux kernel to handle the hardware on low level. The license under the Linux kernel is distributed is GNU General Public License — GPL. GPL also gives great freedom to use and modify software, but under actually one condition — along with the application binary you need to provide the source, allowing rebuilding the same binary file by oneself.
Dell is not giving a damn about this requirement. Dell Streak (formerly Dell Mini 5) premiere took place on June 4, 2010. Since then, Dell is absolutely deaf to the requests of users who have purchased Streak devices for access to sources of the Linux kernel they use.
There are scenarios here: If the client can be ignored, for example by not to replying to e-mail or message, one is ignored. If the client calls the customer support, and cannot be ignored, one receives a request to leave contact information on a premise the support calling back. Now they just do not call back.
Many companies violated GPL already and has benefited from the work of hundreds of volunteers, without giving anything in return. But perhaps none has done this before so blatantly as Dell, laughing at its own motto.
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