Every release gets harder to customize for utility.
I heard that about GNOME 3.x, but then I actually got around to using it. It didn't have a user switch feature I liked. I just share a computer amongst my family so a fast user switch that listed users and didn't have to go through passwords is fine
To be honest GNOME3 reminded me of the old FVWM days -- you could make it do pretty much anything you wanted if you were willing to roll up your sleeves a little and muck with configuration/scripting. There's a wealth of extreme customisability exposed, it just doesn't have pointy-clicky buttons (you know just like back in the FVWM days when you customised stuff with emacs and