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Comment: User experience? (Score 1) 182

by CMU_Ken (#41796521) Attached to: Craig Mundie Blames Microsoft's Product Delays On Cybercrime
Look, just because you might have had a crappy music player and some junky tablet before someone else doesn't mean you had any idea how to engage your users on the platforms. If we turned back time and you got a redo, it would end up the same way because they wouldn't "just work" for people, and therefore people wouldn't buy them.

Comment: Fatigue (Score 3, Insightful) 377

by CMU_Ken (#41776181) Attached to: Apple CEO Likens Surface To Car That Flies, Floats
I suspect Apple's dismissal of vertical touch screen usage has to do with muscle fatigue. Try holding your arms out in front of you without resting your hands on anything for 5-10 minutes, and I think you'll see what he's getting at. People want to love Minority Report-style interfaces, but the truth is that there are reasons for not using them. Is it a well-founded argument against vertical screens? I guess we'll see!

Comment: User experience issues, not aesthetic (Score 1) 370

by CMU_Ken (#40648045) Attached to: Why Is Wikipedia So Ugly?
The problem with the entire article is that it tries to hand-wave over the real issue: user experience. The article basically suggests, "If we put lipstick on a pig, the pig will look much better." This kind of thought process is exactly why there is so much shitty software in the real world... suddenly, everyone is a designer, everyone knows how to do information architecture, interaction design, and visual design. Wikipedia has a problem, agreed, but it is not just a "superficial" one. If Wikipedia was designed with a different kind of end-user in mind (average Joe vs. geeks), it really could enable folks to contribute on a larger scale. However, there's a lot more involved in improving user experience than just making it look nicer.

How can you work when the system's so crowded?

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