Would one of these cards fix my billing errors? We just changed our service to a better & cheaper plan holding the "change to another provider club" over their head. It helps a little but we still pay too much IMO. They came in with the new X1 boxes with a new DVR & gateway & all installed by a typical cable guy. Internet lasted a few hours & started failing. I figured it was a bad box, went to a center & changed it out to a non-X1 gateway & it worked. 6 days later a new tech comes & adds a amplifier so the X1 box would work. Long story longer, they charged us for the installation & service call.
After a long talk with the CS guy, they promise to fix it on the next statement. Yeah OK, yep heard that before. Fucking Comcrap! My very long history of problems with them could fill a notebook. My current alternative is Uverse.... oh god no.
The new X1 UI? Comcrap finally updated their UI that was pretty much the same since the 1980s. It's shit, nothing like intuitive, but it's an improvement. I don't know who they get to design these things but they might wanna run it by some focus groups now & then to see how usable it is.