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Comment Don't trust them unless you meet them (Score 3, Informative) 730

I do a lot of remote support for my customers.
I also make sure I get face time with them.
Learning the work-flow of a company is very important when it comes to administering their network.
If the company you are hiring doesn't schedule regular visits than i wouldnt trust them to work in your best interests.
I'll add this as well. audit them periodically. Hire another company to check up on them.
My customers do this and I've received good feedback from the customer and the auditor.

When a fellow says, "It ain't the money but the principle of the thing," it's the money. -- Kim Hubbard

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